top of page

Dcloud Experts Terms & Conditions

Welcome to Dcloud Experts — an AI-powered digital growth partner built for modern brands, startups, and businesses worldwide.
These Terms of Use govern your access to our website, services, digital platforms, campaigns, and creative assets. By accessing or using our website or services, you agree to comply with these terms.

1. Who We Are

Dcloud Experts is a Kerala-based AI-integrated digital marketing agency specializing in:

  • Performance Marketing

  • Social Media Strategy

  • Lead Generation Campaigns

  • AI-Powered Creative Solutions

  • Branding & Identity Design

  • Website & Ecommerce Development

  • SEO & Content Marketing

  • Video Production & Advertising

 
2. Acceptance of Terms

By accessing our website, submitting inquiries, purchasing services, or interacting with our digital platforms, you confirm that:

 

  • You are legally capable of entering agreements.

  • You accept these Terms of Use.

  • You agree to comply with all applicable laws and platform policies.

If you disagree with any part of these terms, please discontinue use of our services and website.

3. Our Services

Dcloud Experts provides strategic, creative, and technical digital services for businesses globally.
Service deliverables may include:

  • Marketing campaigns

  • Paid advertisements

  • Website/UI development

  • Content production

  • AI-generated creative assets

  • Branding materials

  • Social media management

  • Funnel and automation systems

All services are governed by separate proposals, quotations, invoices, or contracts.

4. Creative & AI Content

Some visuals, concepts, advertising creatives, and media assets may be produced using AI-assisted technologies alongside human creative direction.
By using our services, clients acknowledge that:

  • AI-assisted outputs may be used in campaigns and creative production.

  • Final approvals remain the responsibility of the client.

  • Dcloud Experts maintains quality control and strategic oversight for all deliverables.
     

5. Client Responsibilities

To ensure smooth project execution, clients agree to:

  • Provide accurate business information.

  • Share required content, branding assets, and approvals on time.

  • Maintain lawful ownership of submitted materials.

  • Respond within reasonable timelines during active projects.

Project delays caused by late approvals or incomplete materials may affect delivery schedules.

6. Payments
 

  • Projects may require advance confirmation payments.

  • Advertising budgets are separate unless mentioned otherwise.

  • Delayed payments may pause active services.

  • Completed service fees are non-refundable after work initiation unless agreed in writing.

Dcloud Experts reserves the right to suspend ongoing work for overdue invoices.

7. Intellectual Property

Unless otherwise agreed:

  • All strategies, concepts, designs, visuals, source files, and systems created by Dcloud Experts remain our intellectual property until final payment clearance.

  • Clients receive usage rights to approved deliverables after full payment.

  • We may showcase completed public-facing works in our portfolio, presentations, or marketing materials.
     

8. Platform & Third-Party Services

Our services may integrate with third-party platforms including:

  • Meta

  • Google

  • Shopify

  • WordPress

  • YouTube

  • Instagram

  • LinkedIn

  • WhatsApp

We are not responsible for:

  • Platform outages

  • Policy violations by users

  • Ad account restrictions

  • Algorithm changes

  • Third-party technical failures
     

9. Performance Disclaimer

Marketing performance depends on multiple variables beyond our direct control, including:

  • Audience behavior

  • Industry competition

  • Platform algorithms

  • Ad budgets

  • Market conditions

While we aim for high-performance execution, Dcloud Experts does not guarantee exact revenue, follower growth, ranking positions, or sales results unless explicitly stated in writing.

10. Website Usage Rules

You agree not to:
 

  • Copy or reproduce website content without permission

  • Attempt unauthorized access to systems or servers

  • Upload harmful software or malicious code

  • Misuse forms, contact systems, or automation tools

  • Use our website for unlawful activities

Violations may result in restricted access or legal action.

11. Confidentiality

Any confidential business information shared during projects will be handled responsibly and will not be disclosed publicly without permission, except where legally required.

12. Limitation of Liability

Dcloud Experts shall not be liable for:

  • Indirect business losses

  • Revenue interruption

  • Data loss

  • Advertising platform penalties

  • External technical failures

  • Market-related performance changes

Maximum liability is limited to the amount paid for the concerned service.

13. Updates to Terms

We may revise these Terms of Use periodically to reflect business, legal, or technology updates.
Continued use of our services after updates constitutes acceptance of revised terms.

14. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Kerala, India.

15. Contact

Dcloud Experts
TKC Building, Wandoor, Malappuram, Kerala, India
www.dcloudexperts.com
info@dcloudexperts.com
© 2026 Dcloud Experts
AI-Powered Digital Growth Agency. All Rights Reserved.

Contact Us
bottom of page